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Delivery & Returns
Standard Products – All items apart from custom build products are available to be shipped within 48 hours from our stocking warehouse to mainland UK for a cost of £15.00 plus VAT. If you are outside these standard national postcodes then we will advise at time of processing your order for you.
Any unwanted goods returned within 14 working days of receiving the goods, and will receive a 100% refund if, upon inspection, provided they are unused and in a resalable condition.
Please email [email protected] or call 01626 839965 to obtain a returns number before returning any items.
Please note returns CANNOT be processed without a returns number.
A 20% restocking charge will be applied at our discretion for unwanted goods returned in their original protective packaging after 14 working days. All carriage related to unwanted goods will be charged to the customer.
Please note customised items may be non-returnable. We recommend speaking to a member of our customer services team if you have a query regarding our returns policy on a particular item.
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